Shipping policy
Processing Time
Because each item is custom-made, please allow:
3–7 business days for production before your order ships.
Bulk orders, highly customized items, or seasonal demand may require additional time. If timing is important, feel free to contact us before ordering.
Shipping Time
Once your order is completed and shipped, delivery typically takes:
2–5 business days depending on your location and carrier.
Shipping timelines are estimates and may vary due to weather, holidays, or carrier delays.
Local Pickup
Local pickup may be available.
If you are in the area and would prefer pickup, please contact us before placing your order.
Tracking
Once your order ships, you will receive a tracking number via email.
Rush Orders
Need something quickly?
Send us a message before placing your order and we’ll let you know if we can meet your timeline.
Rush fees may apply.
Incorrect Address
Please double-check your shipping address before placing your order.
Garcia-Hill Creations is not responsible for delays or lost packages due to incorrect shipping information.
Lost or Damaged Packages
Once an order leaves our shop, it is in the hands of the shipping carrier.
If your package arrives damaged, please contact us within 48 hours so we can assist in resolving the issue.
Questions?
If you have any questions about shipping or delivery timelines, feel free to contact us anytime.
